Terms & Conditions
SOMM Cancellation Policy
STUDENT CANCELLATION
We acknowledge that sometimes there is a need to transfer or cancel your place on a course and as such we outline our policy below.
As an alternative to cancellation, you can request to transfer to another course. This can only be done when all the following conditions are met: –
- There is a minimum of 6 weeks prior to the commencement date of the original course
- There is a minimum of 6 weeks prior to the commencement date of the alternative course
- There is availability on the alternative course
- £30 administration charge is paid
If the above conditions are met, you will be able to transfer your course, please email admin@sommcourses.org . If these conditions are not met, then your place on the original course will be cancelled and any payments made in full will be subject to the conditions noted below.
If you are unable to attend the course you are booked on, and if applicable, you may substitute, by prior arrangement and after notifying us via email (admin@sommcourses.org), someone else from your organisation on one occasion. We need a minimum of 5 working days notice. This will incur a £60 administrative charge.
If you are unable to attend, and not in a position to substitute your place to another person or transfer to an alternative course, and you need to cancel, then the following cancellation charges will apply:
- More than 10 weeks before the course: full refund
- 8-10 weeks before the course: 50% of the fee
- 6-8 weeks before the course: 75% of the fee
- Less than 6 weeks before the course: 100% of the fee
Non-attendance to a course, without having previously cancelled your place on the course, will result in any payments made in full, for that course, being non-refundable.
Please remember that The Society of Musculoskeletal Medicine is a registered not for profit organisation and any late cancellations will have a significant impact on our work and the service we offer. We’re extremely grateful for your continued support.
SOMM CANCELLATION
Although a rarity, SOMM does reserve the right to cancel courses with a minimum of 4 weeks’ notice prior to the commencement date of the course. In this scenario you will be offered either of the following two options: –
- Free transfer to another course of your choosing
- A full refund on monies paid towards the course
SOMM would recommend that travel/accommodation is not booked until the 4 weeks’ notice period has passed.
In extreme events, which are beyond the control of SOMM (such as severe weather conditions or an act of terrorism), a course is cancelled, up to and including on the day of the course, either of the above two options will also be offered. The SOMM will accept no responsibility for the costs associated with travel or accommodation.
SOMM advises students to consider suitable cancellation insurance, which should cover them in the eventuality of having to cancel a course, to get reimbursement for the course, and other associated costs they may have incurred.
For queries, please contact: admin@sommcourses.org or call 0151 229 5300. Course dates can be found on our website – https://sommcourses.org/
Course Payment Terms & Conditions
This document should be read in line with SOMM’s Course Cancellation Policy.
All payments are subject to the following conditions: –
- When booking your course via sommcourses.org, you will be required to pay online by way of credit or debit card.
- Should you wish for your employer to be invoiced, when making your booking at sommcourses.org you will be taken to the payment section of the website where you can request to pay via invoice. Payments via invoice will be accepted providing the following conditions are met: –
- There is a minimum of 10 weeks prior to the course commencement date at the time of booking.
- You complete all mandatory fields within the payment section at the time of booking, to enable us to raise the invoice.
- Please ensure payment is made upon receipt of invoice and must be received no later than 6-weeks prior to the course commencement date.
Should payment not be received 6 weeks prior to the course commencement date, we reserve the right to remove the student from the course participants list.
- If you wish to pay by instalments, please book your course at sommcourses.org, you will be taken to the payment section of our website.
Instalment payments will be accepted based on 3-monthly instalments, providing the following conditions are met: –
- Your first instalment is paid immediately, at the time of booking either via credit/debit card or bank transfer at –
The Society of Musculoskeletal Medicine,
Account Number: 00027021
Sort Code: 40-52-40.
Please use your name and order number as the reference for all payments - At the time of booking, you choose a date that you will pay the two remaining instalments. There are three date options for this: 1st, 15th or 28th of each month.
- Please ensure the remaining payments are received on the date you have chosen at the time of booking.
- The final payment is received no later than 6-weeks prior to the course commencement date.
- Your first instalment is paid immediately, at the time of booking either via credit/debit card or bank transfer at –
Should payment not be received 6 weeks prior to the course commencement date, we reserve the right to remove the student from the course participants list.
Please note, we do not accept instalment payments bookings, less than 3 months prior to the course commencement date.
For queries, please contact: admin@sommcourses.org or call 0151 229 5300.
Course dates can be found on our website – https://sommcourses.org/